In the first round of the NCAA Men’s Basketball Tournament, Chad Baker-Mazara, an Auburn player, deliberately elbowed a player from Yale. Chad lost his cool. For his actions, the official…
Did you know that 96% of consumers read reviews before choosing which business to make purchases from? The word of other consumers is gospel while what brands say about themselves…
Nick Saban is regarded as the best college football coach of all time. He had an amazing career, winning 7 national championships. This career came to an end a few…
Become Iconic Scott McKain and I have had countless discussions on the nuances of customer service—a subject where he is an undisputed expert. His insights are always invaluable, so whenever…
I always remember my mother telling me to choose my friends wisely. If you befriend the wrong person who does the wrong thing at the wrong time, and you are…
Have you hit a wall with a stalled sale? Don’t give up hope. These situations can be very frustrating but as a seller, they are likely to happen every now…
Leah Harrelson, an account executive from Spectrum Reach, has won multiple Sell Smarter awards over the years. So, when she submitted a story about reaching out to a local automotive…
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